Your new home includes defined warranty coverage for specific components after closing. This page explains what is covered, typical warranty timeframes, how to submit a service request, and what to expect throughout the process. Our goal is to provide clear guidance and consistent support while setting realistic expectations for new home ownership.
Forma Home Builders provides warranty coverage for new residential construction in accordance with industry standards and applicable warranty guidelines. Coverage applies to qualifying items related to workmanship, materials, and major systems for defined periods following closing.
Warranty coverage commonly includes:
Structural components
Mechanical systems such as plumbing, electrical, and HVAC
Select workmanship items identified at closing or during the initial occupancy period
Coverage terms and durations may vary by home, component, and warranty provider.
Important: Warranty coverage applies to new construction items only and does not extend to normal wear and tear, homeowner maintenance items, or damage caused by misuse or environmental conditions.
To help avoid confusion, certain items are not covered under new home warranty programs. These typically include:
Normal wear and tear
Cosmetic changes due to settling, temperature, or humidity
Routine homeowner maintenance
Landscaping, grading changes, or drainage affected by homeowner modifications
Damage caused by improper use, lack of maintenance, ororing acts of nature
Understanding these limitations helps ensure service requests are submitted appropriately and processed efficiently.
After receiving your service request:
The request is reviewed for warranty eligibility
Additional information may be requested if needed
If covered, service will be scheduled with the appropriate trade partner
Repairs are completed within a reasonable timeframe based on scope and availability
Not all requests result in immediate repairs. Some items may be monitored, deferred, or determined to fall outside warranty coverage.
All new homes experience natural settling as materials adjust over time. Minor drywall cracks, nail pops, and changes caused by temperature or humidity are common and do not typically indicate a defect.
Regular homeowner maintenance — such as caulking, paint touch-ups, and seasonal adjustments — plays an important role in preserving your home and is not covered under warranty.
If you’re unsure whether an issue is covered or need guidance on submitting a request, our team is available to help point you in the right direction.
For warranty-related questions, please contact Forma Home Builders through the service request process or the contact information provided at closing.
New homes built by Forma Home Builders include defined warranty coverage for qualifying components after closing. Coverage generally applies to specific workmanship items, mechanical systems, and structural components for set time periods, in accordance with industry standards and applicable warranty guidelines.
Warranty coverage periods vary depending on the component. Some items are covered for shorter initial periods after closing, while major systems and structural elements may carry longer coverage terms. Exact coverage durations are outlined in the warranty documentation provided at closing.
Warranty service requests should be submitted for issues that may involve workmanship, materials, or covered systems related to the original construction of the home. Requests should be submitted promptly once an issue is identified to allow for proper evaluation.
Warranty coverage does not include normal wear and tear, routine homeowner maintenance, cosmetic changes caused by settling or environmental conditions, or damage resulting from misuse, lack of maintenance, or homeowner modifications. Landscaping and exterior grading changes are also typically excluded.
New homes naturally experience settling as materials adjust over time. Minor drywall cracks, nail pops, and similar cosmetic changes are common and are generally not considered warranty items. These conditions do not indicate a structural issue and are part of typical new home ownership.
Warranty service requests should be submitted using the designated service request process provided at closing. Including a clear description of the issue, along with photos or videos if available, helps our team review the request more efficiently.
After submission, the request is reviewed to determine whether it falls within warranty coverage. Additional information may be requested, and if the issue is covered, service will be coordinated with the appropriate trade partner. Not all requests result in immediate repairs, depending on scope and eligibility.
Repair timelines vary based on the nature of the issue, availability of materials, and scheduling with trade partners. Covered repairs are completed within a reasonable timeframe once approved, though some items may require monitoring or deferred resolution.
If you are unsure whether an issue qualifies for warranty coverage, submitting a service request or contacting Forma Home Builders for guidance is the best first step. Our team can help clarify coverage and outline next steps.
Forma Home Builders focuses exclusively on new residential construction. Repairs or services outside of defined warranty coverage, including remodeling or non-warranty maintenance work, are not provided
Forma Home Builders focuses exclusively on new residential construction. Warranty coverage applies only to qualifying new construction items and does not include remodeling, additions, or repair services outside of defined warranty terms.